Twinity is there for you

Dear Twinizens, You’ll have noticed that last week was a rough one for Twinity. Between a couple of issues, there were times when Twinity was not available. You have our apologies for this, and we are working to make sure we do better in the future keeping Twinity online and bringing Twinity back online when we have issues. On that …

[Operations] Outage this evening

Dear Twinizens, As you may have noticed, we are currently having some issues with both the client and Twinity.com (as both are not available). We are doing our best to resolve these issues as quickly as possible and are hopeful that the problem will be resolved quickly. Thank you for your patience. Thanks, Craig

[Operations] Twinity back online

Dear Twinizens, We just wanted to let you know that Twinity is now back online. We apologize that it took a little longer to sort out the issues but we truly appreciate your understanding and patience. Thanks, Craig

[Operations] Outage today

Dear Twinizens, As you may have noticed, Twinity and www.twinity.com have been offline for the past couple of hours due to problems at our Internet service provider. Power and connectivity are now restored. We’re working on bringing all of our services back online now. We’ll try to let you know as soon as all systems are operational. Thanks, jeremy

[Operations] New patch, November 28

Dear Twinizens, We just wanted to let you know that we’ve just deployed a new patch.  When you restart Twinity, the patch to the client will automatically run and update your client. Thanks, Craig

[Operations] Twinity back online November 21, 2008

Dear Twinizens, Twinity is back online. If you have trouble accessing Twinity, please use the Twinity diagnostic tools to clear your cache. If you still have issues, please contact our support team at support (at) twinity dot com. Thanks, jeremy

[Operations] Twinity issue November 21

Dear Twininzens, Please be informed that Twinity is currently offline. We are working to bring Twinity back online as soon as possible. Updates to follow. thanks, jeremy

[Operations] Twinity update this evening

Dear Twinizens, We just wanted to let you know that we will be updating Twinity this evening beginning at 18:30 CET. When you restart Twinity, the patch to the client will automatically run and update your client. Thanks, Craig

[Operations] Twinity updating, July 4

Dear Twinizens, Apologies for the late notice, but we quickly had to run an update for Twinity which we expect to complete within the next three hours (by 20:30 CET). We regret any inconvenience that this may have caused. Your Twinity client will be patched automatically after the update. Thanks, Craig